Refund Policy

The refund application will be acceptable only with valid documents:

• Refund applications will be accepted ONLY in cases of change of stream, medical reasons, transfer/change of residence etc.
• SNGS Academy will follow its standard protocols to gauge the genuineness and authenticity of the reasons raised by a parent for seeking withdrawal. Hence it is compulsory for a parent to submit proofs of all reasons cited in the withdrawal request. Also, SNGS Academy will contact and clarify any information published in the documents submitted from the parent and/or the authority which has published the documents.
• Student/Parent applying for refund has to submit a written application mentioning the exact reason(s) of withdrawal at the centre where the student is studying. Refund requests made verbally or through phone/SMS shall not be entertained in any cases.
• Please note that in case a student has less than 80% attendance till the time of submitting the withdrawal application, No refund will be processed.
• Refund amount will be calculated on the Actual Tuition Fee i.e. the fee paid without GST or any other Tax.
• Entire Program Fee is divided into Administrative Fee, Tuition FEE and Study Material Fee.
• Refund will be calculated on Discounted Tuition Fee i.e the fee paid without GST or any other tax for all courses (JEE / NEET / Foundation) irrespective of the scholarship earned through Admission Test being given at the time of admission.
• The date of submission of application will be considered as the last studying day of the student and not the day on which the student stopped coming to the Institute for classes.
• Please take admission at SNGS Academy, only when you are fully satisfied with all the systems at SNGS Academy. A lot of resources are procured in advance for the students who are taking/ have taken admission. Student/Parents must realize that a student who leaves after taking admission, disturbs the remaining system and hence withdrawal are strongly discouraged.
• The entire refund process includes various department levels and accounting process. Hence it takes around 45 to 60 days to process the refund.
• There will be a direct meeting between the parent of the student and the operations team after the refund application is received. It is compulsory to attend this meeting and complete all the necessary formalities to process the refund application. In some cases, multiple meetings may be required to reach out to an amicable conclusion.